Refund Policy

Customer satisfaction matters to us. This policy outlines when and how a refund can be requested for an Apollo Group TV subscription.

Eligibility Window

Refund requests are considered within 7 days of the original purchase date, subject to the conditions described below.

How to Request a Refund

Contact our support team at support@tvapollogroup.tv with your account email address and order information. We will review your request and respond promptly.

Processing Time

Approved refunds are returned to the original payment method. Timelines can vary depending on your payment provider but are typically completed within a few business days.

Exceptions

Promotional, discounted, or otherwise specially priced purchases may be marked non-refundable at the time of purchase. Any such exceptions are disclosed clearly before checkout is completed.