Your Questions About Apollo Group TV, Answered
Below are answers to the questions we hear most often. If something is not covered here, our support team is available to help via live chat and email.
What exactly is Apollo Group TV?
Apollo Group TV is an internet-based television streaming service that gives subscribers access to more than 22,000 live channels and over 90,000 on-demand movies and TV episodes. Content is delivered in HD and 4K quality. Plans begin at $24.99 for 30 days with no long-term commitment.
Which devices work with Apollo Group TV?
Apollo Group TV is compatible with a wide range of devices including Amazon Firestick and Fire TV, Android TV boxes, Samsung and LG Smart TVs, Apple TV, Roku, Windows PCs, Mac computers, iPhones, iPads, and Android phones and tablets.
How many screens can stream at the same time?
The number of simultaneous streams available depends on your chosen subscription plan. Please visit the plans page for a full breakdown of what each tier includes.
Is a free trial available?
Reach out to our customer support team to find out about any current trial options that may be available.
How do I cancel if I change my mind?
You can cancel your subscription at any point by contacting our support team. There are no early-termination fees or penalties.
What internet speed do I need to stream?
We recommend at least 10 Mbps for HD streaming and a minimum of 25 Mbps for 4K Ultra HD. A stable wired or Wi-Fi connection provides the best results.
How soon do I receive my account credentials?
Your login details are sent directly to your email address within minutes of a confirmed payment — no waiting, no manual processing.
Which countries and regions are covered in the channel lineup?
The Apollo Group TV channel library spans content from the United States, United Kingdom, Canada, Europe, the Middle East, Latin America, Asia, and numerous other regions around the globe.
Are my payment details kept secure?
Yes. Every transaction is handled through encrypted, PCI-compliant payment processors so your financial information stays protected.
How do I get in touch with customer support?
Our support team is reachable via live chat and email around the clock. Head to the contact page to start a conversation or send us a message.
Still have a question not covered above? Contact our support team — we typically respond within a few hours.